AAAA recent service issues

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AAAA recent service issues

We have had some recent service issues which have come at a time when I am away on holiday - please all remember that we are a community run org and the guys who are helping out here are doing it for the
love of the game Exclamation Mark

So what's been going wrong.
Well the day before I left for a holiday I did some planned house keeping on both the AAAA dedicated server's. This is done at least once a month but is often hard to schedule to avoid outages.

Anyway to ensure performance and stability we have been trying out some AntiVirus solutions (many thanks bulldozer for your time on testing a few out on desk1) The problem is some AntiVirus can cause a slow server and this will cause game lag so we have been trying to get the best solution.
We have updated both servers now with new AntiVirus software but it was clear that both servers had been attacked externally.

So planned reboot of dedi 1 all went great ! Dedi 2 failed during reboot updating with Microsoft updates. As a result I spent the next 10 hours with gaming deluxe recovering the server. This entailed getting the OS stable and then getting AAAA services running again. I ran out of time at this point and left for holiday my friends have been picking up the pieces since - sorry guys!

Happy shooting - Kill em ALL and kill em again

 

 

Cheers

  Heatsinkbod

&nb

Re: AAAA recent service issues

So having read most of the after math of dedi2 rebuild it appears most of the issues were access problems - this was a result of the firewall being rebuilt for better protection but I did not have time to test access hence problems were found accessing some services. Many thanks to ubersoldier, bulldozer and joto for fixing the issues.

Happy shooting - Kill em ALL and kill em again

 

 

Cheers

  Heatsinkbod

&nb

Re: AAAA recent service issues

So tonight I read more problems this time on dedi1 not sure of issues here as just reading what's on shoutbox......

So things been a bit unstable to say the least I am sorry for these but given the chance we will resolve and improve.....

Things you can do to help....well its hard to work out from shoutbox who still has problems please use the support ticket system from main menu this way we can see open active problems and who is working on them.

I am back on 19th I will implement a few changes....
Such as default server builds so admins can reinstall their servers

Will also review the stability of both servers _ computers go wrong we try are best we are listening we will fix please remember the times they have worked well not just the past couple of days

Happy shooting - Kill em ALL and kill em again

 

 

Cheers

  Heatsinkbod

&nb